Piano Moving Reviews
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Customer Reviews
Showing reviews for New York. Clear filter
Loretta Gardner
★★★★★
November 7, 2019
Misty the first contact was, clearly spoken, calm and not rushed. For many of us sending our pianos to new homes is quite emotional. I imagine that many of us do not communicate through the computer that well either. Misty was patient through the whole process. I was sending two pianos to two different sons in two very opposite directions. She made it possible not only physically but with compassion.
When the men arrived at the scheduled time they were clean, organized, efficient with each move, protecting my treasured pianos like they were China. They were careful in my home to not topple anything and let things back in the space the had been when they arrived. The lead man was organized with the paperwork. And then on to the next house for the second piano. I have much gratitude for how my property and myself were treated.
Heather Payne
★★★★★
January 28, 2019
Estimate was done promptly. Pricing fair although not inexpensive. Very good communication/email re: confirmation of details, dates and time for pickup and delivery. Excellent time from pickup to delivery. Staff who picked up and delivered piano were very good to work with. Piano was well wrapped for move and was delivered in excellent condition at a very convenient time. All in all, a pleasant and easy experience for this customer. Many thanks to you and the men who did the actual move!
Jean & Greg Tranchina
★★★★★
October 16, 2018
Excellent company to deal with extremely professional and efficient. Was referred by the place we bought the piano and did motvdisappoint. The quote given was accurate did not bait &switch. Scheduling exceeded expectations the gentlemen that came to pick up piano were friendly and professional and careful The piano was in climate controlled storage from pick up to delivery (my concern was damage but not a scratch!) delivery was exceptional. Saturday delivery ran late due to truck issues but these guys kept their promise and delivered it at 9:30 pm Tired but dedicated to the job, they placed the piano exactly where we wanted it
We could not asked for such a perfect experience as what we had with modern piano mover from start to finish ! Eleven starrs no joke! Wish everything in our move made us this happy.
Hickey’s Music Center
★★★★★
October 15, 2018
They made what could have been a very complete transaction incredibly easy. Driver and helped super friendly and efficient. Highly recommended.
Donna
★★★★★
June 28, 2018
I had my baby grand piano moved from SC to upstate NY. This company was a pleasure to work with and I highly recommend them to anyone needing piano moving services. They were very pleasant and accommodating, on time with delivery and very knowledgeable. I would definitely use them again!!
Stepanie
★★★★★
March 23, 2018
It was an extremely easy process and we were very happy with all aspects of the service.
Anonymous Customer
★★★★★
November 10, 2017
initial contact was friendly and efficient. service was promptly carried out. I couldn't be more pleased.
Liz
★★★★★
November 1, 2017
Amazing service and knowledge in all aspects. I was particularly impressed with the number of blankets used to pad the case, and of the swift and thorough job of "transplanting" my precious Steinway into our NY apartment. Congratulations to the drivers, the staff and management.
jara
★★★★★
October 12, 2017
Modern Piano provides superior customer service and communication! The company representatives and movers are efficient, courteous and accommodating. Our piano was picked up and delivered half way across the country, promptly and with great professional care. We highly recommend Modern Piano. It was a pleasure doing business with them!
Joe
★★★★★
September 19, 2017
Kind, prompt, efficient, courteous, and reliable services at reasonable prices.
Mike D
★★★★★
August 25, 2017
Drivers and handlers Patrick and Daniel did a superb job. Traffic delays nescessitated an evening delivery. They kept us informed all the way. As late as it was, both men showed extreme and unhurried care of our piano. As the need arises, we will call again!