Piano Moving Reviews
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Customer Reviews
Showing reviews for Illinois. Clear filter
Robyn
★★★★★
November 24, 2021
I would recommend Modern Piano to everyone who needs to move a piano. These people know what they are doing and make the process seamless. Easy to contact, they always follow-up, price was very reasonable, keep all their commitments, communications was great, explanation of the process was valuable, professional in every way, came with all the proper equipment to move our piano, and got it to the other location within time frame. Positive experience all round.
Steve
★★★★★
December 17, 2020
Wonderful experience. Everything was carefully packed and unpacked. The piano looks great, not even a blemish! And the price is right. Thank you!!!
Lisa Robak
★★★★★
September 3, 2020
Throughout the process they exceeded my expectations and made my cross country move much easier. They movers took exceptional care with my piano in both states. They moved my grand piano to a second floor condo up a curved staircase with no problem. The movers were very careful with both my piano and my home. I highly recommend them.
Anonymous Customer
★★★★★
October 31, 2019
I had a lot of anxiety about moving my beloved piano from my old house to short-term storage, and from short-term storage to my new house. Both crews were really professional, knowledgeable, and careful and had tons of blankets, pads, and ramps. I knew my piano was in good hands (even though I still couldn't watch. :) ) I really liked how they gave a week window, and then called and updated with a shorter day and hour window as the time got closer. I highly recommend this place!
Christine from suburban Chicago
★★★★★
December 11, 2018
Couldn't be happier! It was time for my son's own home to be filled with his piano-playing, after so many years that he and his music had blessed our home. But I had no idea where to begin. I talked with my favorite moving company, and I checked with music stores which sell pianos; but all the information I got was, "you'll want an expert".
I searched "piano move, Chicago to St. Louis" and then I painstakingly examined the results. Services, methods, ratings, experience...and it was the REVIEWS that mattered the most. The time I spent scrutinizing online reviews really paid off. You can BELIEVE them!
Modern Piano Moving lived up to every rave review they had online. Would I have liked for it to cost less? Of course - but it was WORTH EVERY PENNY to have such professionals handle our piano so well! Every communication was helpful, informational, supportive, professional. The move went perfectly from door to door, and I have been recommending Modern Piano to everyone I know.
THANK YOU for treating our family heirloom AND our family with respect and care!
Anonymous Customer
★★★★★
April 8, 2018
Great experience, prompt service very courteous and professional service
JKR
★★★★★
November 5, 2017
I used Modern Piano to move my mom's 1925 Baby Grand Piano from Fort Wayne, IN to Naperville, IL. They had the best price and came highly recommended by Cleat at Sweetwater.
The two movers took their time to thoroughly wrap & protect the piano, including piano legs and bench. They treated the piano as if it was their own family heirloom. Definitely 'white glove' care was taken! Also, the movers were courteous and respectful of my mom's home.
Piano was picked up on 8/22 and delivered on 9/15, well within their 30 day time period. I received confirmation 2 days before pick up & delivery which included a 3 hour window when movers would arrive. The movers also called 1 hour before arriving on the designated days.
The two movers who delivered the piano were just has conscientious as the two movers who picked up the piano. The customer service representative (Misty) was very knowledgeable, helpful and friendly. The quote I received was exactly what I was charged.
If I ever need a piano mover in the future I will be calling Modern Piano!
Scott
★★★★★
September 20, 2017
It took a bit longer than originally estimated, but I was very satisfied with both the customer service and the delivery people.
Ed Claunch
★★★★★
May 11, 2017
We have moved this baby grand several times and this was by far the best experience. From the start everyone was very professional and helpful. The two movers were extremely good at their job and incredible customer service. A remarkable experience. Thank you!
David Ladin
★★★★★
May 7, 2017
Professional Service. Don't bother looking anywhere else. Just call these guys immediately! They make moving a piano look easy.
Anonymous Customer
★★★★★
March 1, 2017
Your men were very efficient and a pleasure to work with. The piano looks beautiful in its new home. Thanks for moving it.