Piano Moving Reviews
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Customer Reviews
Mike D
★★★★★
August 25, 2017
Drivers and handlers Patrick and Daniel did a superb job. Traffic delays nescessitated an evening delivery. They kept us informed all the way. As late as it was, both men showed extreme and unhurried care of our piano. As the need arises, we will call again!
Clory
★★★★★
August 24, 2017
They were courteous, punctual and very professional. They made sure that the piano and its accessories are wrapped properly. They keep me informed every step of the move. I highly recommend piano movers.
Anonymous Customer
★★★★★
August 24, 2017
It was an emotional experience for me. After having my Steinway for 40 years (given to me by my favorite aunt) it is time now for it to go to my son. A long trip from Albany, New York to Los Angeles, California. You were highly recommended to me and I was very, very pleased. It was actually exciting to hear from my son that the truck was outside ready to bring in the piano. He even sent a picture of the truck. I would recommend your company to anyone who needed to move a piano especially long distance. I was never worried about it because I was told by my piano tuner of your wonderful reputation.
Eun-Hee Park
★★★★★
August 24, 2017
Their service was simply professional and wonderful that I highly recommend Modern Piano for your piano moving.
Robert M
★★★★★
August 17, 2017
Very professional and friendly service both when setting up the piano move and during pick up and delivery. No issues whatsoever on either end. All services and charges were exactly as laid out during the initial estimates. I would absolutely recommend Modern Piano for anyone in need of this service!
Brian K
★★★★★
August 14, 2017
Great job, start to finish by Modern Piano. First class from my initial inquiry into their service to the delivery of our piano. Transported from Missouri to Floriday perfectly! I highly recommend Modern Piano. Brian K.
Anonymous Customer
★★★★★
August 11, 2017
Very courteous, on-time, good communications, care enough to do the move correctly.
Happy Customer
★★★★★
August 9, 2017
Very satisfied customer! Communication was terrific - no surprises - piano picked up and delivered just as promised. Young men who did the pick up (one was Dillon; can't remember the other name) were professional, courteous and did a great job of disassembling, packing and getting it on the truck. I was called a couple of days before the pick up as promised and called again 1/2 hour before their arrival. Totally satisfied with the experience. Got an e-mail from where it was delivered and they too were very impressed the quality of service provided. Thank you for a job well done. It was a pleasure doing business with you and I would highly recommend your company to anyone looking for the service of moving a baby grand piano long distance.
Laura
★★★★★
August 6, 2017
Excellent customer service from start to finish.
From piano pick-up in San Diego, California to delivery in Prescott Valley, Arizona, the communication was excellent. A very professional and pleasant group of drivers/handlers.
Grace
★★★★★
August 5, 2017
We had a very good experience with Modern Piano and will definitely use them again. They were very responsive and professional.
Shirley
★★★★★
August 4, 2017
I was delighted with your service. The men who delivered my piano were professional and gracious. The alert for delivery time and date was most appreciated. Thank you
Larry LaChanse
★★★★★
July 30, 2017
Our experience with Modern Piano (MP) in moving a Yamaha upright about 600 miles from upstate NY to central Virginia was positive the whole way through. I did my research and looked into 5 piano moving companies prior to choosing MP. I read a lot of reviews and decided that MP had the best overall reputation and as it turned out also had the best price, by about a hundred dollars.
From the very beginning, my interactions both via email and phone calls were handled professionally and courteously. I worked mainly with Julie Gorman and she was great, answering my questions and addressing my concerns promptly and efficiently.
Both the pickup and delivery went very smoothly. The LARGE truck arrived right on time and the 2 gentlemen were very cordial (made fast friends with our pug), but knew their business and were quick in wrapping up the piano and bench and getting them out of the house and into the truck quickly but safely. The 6 wheeled contraption they use made easy work of our front steps. The drop off was equally smooth - although they got stuck in traffic around the Richmond area and they were delayed about an hour - that didn't affect the ease with which the piano was placed on a tile floor in its new home.
All in all, I was very pleased in having chosen Modern Piano for this move and when it comes time to move our baby again we will be calling on them.