Gentlemen:

I write to express my deep appreciation for the professionalism demonstrated by your drivers, Rob(?) and Chris. They brought me my piano in excellent condition, were gracious and polite, and non-smokers - a blessing for me (highly allergic to this).

Thank you for hiring such conscientious and experienced employees. For another piano move, I will not hesitate to highly recommend your company or to use it again for my instrument.

Sincerely yours,

(Mrs.) Audrey Stone